Bengaluru commuters slam ride-hailing apps over ‘tip extortion’

Commuters in Bengaluru are raising concerns over ride-hailing apps Ola, Uber, and Rapido, accusing them of exploiting the "tip" feature to demand extra charges. Customers report being forced to pay an additional ₹10-₹50 while booking, with some alleging that rides are only confirmed if a tip is added.

Also read: Government issues notices to Ola, Uber over alleged pricing disparities

Originally launched as affordable transport options, these services are now facing backlash for what users call a disguised fare hike. Many customers claim they are being compelled to tip, especially during emergencies when they have no alternative transport.

Frustrated commuters have taken to social media to mock this alleged extortion. Sarcastic memes are circulating, likening the tipping system to restaurant menus—where even tea and almond milk require separate tips. This wave of criticism has intensified demands for stricter regulation.

In response, the private transport association has submitted a formal request to the transport department, urging action against these platforms. The move aims to curb what many see as a manipulative pricing strategy that exploits users in urgent situations.

With public outcry growing, commuters are calling for greater transparency in ride fares and a crackdown on such pricing tactics. Whether authorities will intervene remains to be seen, but for now, Bengaluru’s digital commuters remain wary of hidden charges lurking behind the “tip” button.