Bengaluru techie shares his experience of ordering food on Zomato train service

Bengaluru-based tech professional Sunny Gupta’s post has gone viral on social media after sharing his experience of ordering food on a train using the Zomato app. Traveling from Mumbai to Pune, Gupta stumbled upon a feature on Zomato that allowed passengers to order meals by entering their Passenger Name Record (PNR) number. Curious, he decided to test the service.

Alright so he is here!
Smooth handover. Polite guy. pic.twitter.com/AVQP13sQ3d

— Sunny R Gupta (@sunnykgupta)

Alright so he is here!
Smooth handover. Polite guy. pic.twitter.com/AVQP13sQ3d

— Sunny R Gupta (@sunnykgupta) November 27, 2024

">November 27, 2024

Gupta opted to have Triple Schezwan Rice worth ₹465 delivered to him at Panvel station, selecting it as the delivery point. Documenting his journey in a widely shared X thread, he explained that Zomato allows users to choose upcoming stations for delivery, place orders up to four days in advance, and cancel anytime before the food preparation begins.

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While Gupta’s train was delayed, the food delivery was prepared and waiting at the station, leading him to humorously call it "revenge" for past delays caused by the food delivery platform. “The delivery guy is waiting for me, and I’m the one running late,” he quipped.

This innovative service highlights how technology is enhancing passenger experiences by bridging gaps in convenience during train journeys. Gupta’s post has sparked interest and curiosity among netizens, with many applauding the seamless integration of Zomato’s service with train travel.