Delta Air Lines issues firm reminder to flight attendants on underwear

They have to adhere to strict appearance standards

It has recently circulated a two-page memo

Delta Air Lines has issued a firm reminder to potential and current flight attendants to adhere to strict appearance standards, with a particular focus on wearing proper undergarments. In a recently circulated two-page memo, Delta outlined detailed grooming and dress guidelines for interviews, training sessions, and career advancement.

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The memo emphasized that “proper undergarments” are mandatory for flight attendants but stressed that they must remain invisible to maintain a polished and professional appearance. This directive is part of Delta’s broader effort to ensure that all flight attendants embody the airline’s brand and uphold its image.

“Delta Flight Attendants spend the most time with our customers and are the face of our airline,” the memo explained. It further stated that the customer service experience begins the moment a flight attendant dons their uniform, which is expected to reflect safety, pride, and graciousness.

In addition to the focus on undergarments, Delta’s guidelines covered other aspects of personal appearance, including grooming, hair, and jewellery. By setting these standards, the airline aims to maintain a professional image and elevate the customer experience. Aspiring and current flight attendants have been reminded to strictly follow these rules to align with Delta’s values and presentation expectations.