/newsfirstprime/media/agency_attachments/2025/07/28/2025-07-28t111554609z-2025-07-23t100810984z-newsfirst_prime_640-siddesh-kumar-h-p-1-2025-07-23-15-38-10-2025-07-28-16-45-54.webp)
Follow Us
/newsfirstprime/media/post_attachments/wp-content/uploads/2024/05/Ramewshwaram-Cafe-new-.jpg)
Food safety authorities in Telangana raided an outlet of Rameshwaram Cafe, a popular South Indian restaurant chain, and discovered expired stocks of urad dal (black gram) and some dairy products on May 23. Following the raid, co-founder Raghavendra Rao released a video addressing the issue.
Also Read: Hyderabad: Food department raids Rameshwaram Cafe, finds expired items in use
In the video, Rao accepted responsibility for the oversight and issued an apology to customers. "We are here to deliver the best product as promised and use the best ingredients forever. We have made some mistakes and I sincerely apologize for it," he stated, emphasizing the restaurant's commitment to quality.
However, Rao's body language in the video drew criticism from social media users, who found it unconvincing and aggressive. "Why does it look like he’s intimidating us and not apologising," one user commented, while another added, "His aggressive body language is not resonating with his words."
Was this an apology/explanation or warning?
Body language says otherwise.. Video message from Rameshwaram cafe owner pic.twitter.com/DcJUM1N1JI
— Nebula World (@nebula_world)
Was this an apology/explanation or warning?
Body language says otherwise.. Video message from Rameshwaram cafe owner pic.twitter.com/DcJUM1N1JI— Nebula World (@nebula_world) May 29, 2024
">May 29, 2024
Rao assured customers that the restaurant follows strict quality standards and invited food safety authorities to inspect their use of premium ingredients. "I take this as a lesson and promise that all our raw materials are of premium quality," he affirmed.
Despite the apology, the backlash continued, with many users expressing skepticism about the sincerity of Rao's statements and vowing to avoid the cafe. The incident has sparked a debate on the importance of not only maintaining food safety standards but also effectively communicating accountability to customers.
