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A significant technical glitch had disrupted millions of computers globally following a routine update by CrowdStrike, a prominent cybersecurity software company. The incident, which occurred on July 19, affected various sectors, including airlines and news channels, leading to widespread IT system crashes and operational disruptions.
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Microsoft, the US-based tech giant, estimated that approximately 8.5 million Windows devices were impacted by the outage. In a blog post, Microsoft stated, "We currently estimate that CrowdStrike's update affected 8.5 million Windows devices. Deploying hundreds of Microsoft engineers and experts to work directly with customers to restore services."
Interestingly, home PCs were not affected by this glitch. This is largely because CrowdStrike's products are predominantly used by major organizations requiring robust protection against cyber attacks. These products are rarely found on personal home computers, which typically rely on different cybersecurity solutions.
The extent of the disruption has prompted an immediate and extensive response from Microsoft, deploying hundreds of engineers to assist affected customers and restore normal operations. The deployment underscores the critical nature of the issue and the necessity for rapid resolution.
CrowdStrike has yet to provide specific details regarding the update that triggered the glitch. However, this incident serves as a stark reminder of the potential vulnerabilities within IT systems and the far-reaching effects technical issues can have on global operations. Both Microsoft and CrowdStrike are working diligently to resolve the issue and prevent future occurrences.