Karnataka man Mohammad Nadeem sets Ola showroom on fire over poor customer support

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Published September 11, 2024 at 2:51pm

    Mohammad Nadeem sets an Ola electric scooter showroom on fire in Kalaburagi

    It's over a dispute over inadequate customer support for his newly purchased vehicle

    The incident occurred on Tuesday after Nadeem had a heated argument

A 26-year-old man, Mohammad Nadeem, set an Ola electric scooter showroom on fire in Karnataka’s Kalaburagi after a dispute over inadequate customer support for his newly purchased vehicle. The incident occurred on Tuesday after Nadeem had a heated argument with the showroom’s customer service executives.

Also Read: Delhi: Inspired by crime series, 5-year-old murdered by students seeking holiday at madrasa

Nadeem, a mechanic by profession, bought the e-scooter for ₹1.4 lakh about a month ago. However, just days after the purchase, he began experiencing issues with the vehicle’s battery and sound system. Frustrated by what he described as repeated failures to resolve his complaints, Nadeem took matters into his own hands.

According to police reports, he poured petrol inside the showroom and set it ablaze. The fire gutted six vehicles and destroyed computer systems, causing an estimated loss of ₹8.5 lakh. Visuals from the scene showed thick smoke billowing from the shop as the fire raged.

Nadeem has since been arrested, and a case has been registered against him. The incident highlights rising tensions around customer service and technical issues in the rapidly growing electric vehicle sector. Despite the customer’s grievances, the drastic action has led to widespread shock, with the destroyed showroom now under investigation for damages.

Karnataka man Mohammad Nadeem sets Ola showroom on fire over poor customer support

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    Mohammad Nadeem sets an Ola electric scooter showroom on fire in Kalaburagi

    It's over a dispute over inadequate customer support for his newly purchased vehicle

    The incident occurred on Tuesday after Nadeem had a heated argument

A 26-year-old man, Mohammad Nadeem, set an Ola electric scooter showroom on fire in Karnataka’s Kalaburagi after a dispute over inadequate customer support for his newly purchased vehicle. The incident occurred on Tuesday after Nadeem had a heated argument with the showroom’s customer service executives.

Also Read: Delhi: Inspired by crime series, 5-year-old murdered by students seeking holiday at madrasa

Nadeem, a mechanic by profession, bought the e-scooter for ₹1.4 lakh about a month ago. However, just days after the purchase, he began experiencing issues with the vehicle’s battery and sound system. Frustrated by what he described as repeated failures to resolve his complaints, Nadeem took matters into his own hands.

According to police reports, he poured petrol inside the showroom and set it ablaze. The fire gutted six vehicles and destroyed computer systems, causing an estimated loss of ₹8.5 lakh. Visuals from the scene showed thick smoke billowing from the shop as the fire raged.

Nadeem has since been arrested, and a case has been registered against him. The incident highlights rising tensions around customer service and technical issues in the rapidly growing electric vehicle sector. Despite the customer’s grievances, the drastic action has led to widespread shock, with the destroyed showroom now under investigation for damages.

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