Kempegowda Airport’s T2 achieves prestigious 5-star Skytrax rating

Kempegowda International Airport’s Terminal 2  (T2) in Bengaluru has become the first in India to receive the coveted 5-star Airport Terminal Rating from Skytrax, a globally recognized standard for excellence in airport services. This significant achievement highlights the terminal’s commitment to providing a world-class travel experience. 

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The 5-star rating is awarded after a rigorous audit covering more than 800 passenger service aspects across 30+ categories. These include areas such as terminal architecture, hygiene, security measures, digital integration, passenger services, accessibility, hospitality and environmental sustainability. The audit ensures that every element of a passenger’s journey meets the highest global standards. 

This recognition puts Bengaluru firmly on the global aviation map and is a testament to the efforts  of the airport’s team and stakeholders. The rating reflects the seamless and customer-friendly experience T2 offers, from check in to boarding. It also signals India’s growing presence in international aviation circles, especially in terms of infrastructure and service quality. 

This milestone not only reinforces the reputation of Kempegowda airport but also raises the benchmark of the other Indian airports aiming for global excellence in passenger experience.