Microsoft outage disrupts 90% of flights at Bengaluru Airport’s Terminal 1

A global Microsoft outage has severely impacted flight operations at Bengaluru's Kempegowda International Airport (KIA), affecting 90% of flights operating from Terminal 1, sources have revealed. The disruption has led to the cancellation of 26 flights across Terminals 1 and 2, with the majority being IndiGo flights.

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IndiGo airlines officials have indicated that the situation is expected to persist until midnight. As the outage began, other airlines, including Air India Express, SpiceJet, and Akasa, resorted to manual check-in processes, issuing handwritten boarding passes to passengers.

The outage has caused significant delays and cancellations, leaving passengers at KIA in a state of frustration and confusion. Many travelers reported a harrowing experience as they struggled with the disruption in flight services.

IndiGo, the airline most affected by the outage, has been working to manage the situation and assist passengers. However, the scale of the disruption has made it challenging to provide timely updates and solutions.

The incident highlights the heavy reliance on digital infrastructure for efficient airport and airline operations. The manual check-in process, while necessary, has further slowed down operations and increased wait times for passengers.

As Microsoft works to resolve the global outage, airline officials and airport authorities are coordinating efforts to minimize inconvenience and ensure that passengers are informed of the latest developments. Travelers are advised to check with their respective airlines for updates on flight statuses and potential delays.

The global tech outage continues to cause widespread disruption across various sectors, with the aviation industry being one of the hardest hit. The impact at Bengaluru airport underscores the critical need for robust contingency plans to handle such unprecedented events.