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India's mid-market Global Capability Centres (GCCs) are poised for significant expansion, with projections indicating the addition of 40,000 new jobs by 2026. This surge is expected to elevate their total workforce to over 260,000 professionals, marking a pivotal phase in the country's evolving tech and business services landscape.
Also read: Bengaluru leads GCC office leasing in India with 40% share in Q1 2025
Approximately 120 new mid-sized GCCs are likely to be established over the next two years, with the majority concentrated in software, banking, financial services, insurance, and retail. These centres are being set up by international companies generating annual revenues between $300 million and $2 billion.
The hiring momentum is focused on key urban hubs such as Bengaluru, Hyderabad, Chennai, Pune, and Gurugram. The most sought-after roles include specialists in artificial intelligence, machine learning, data analytics, cybersecurity, cloud computing, and full-stack development. Additionally, non-tech domains such as finance, supply chain, procurement, and digital marketing are expected to see a steady rise in demand.
Mid-market GCCs, operating with leaner budgets compared to global tech giants, are emphasizing cost-effective operations and swift digital transformation. Between 2019 and 2024, this segment recorded a 46% rise in talent strength—outpacing the broader GCC sector. With an annual hiring growth rate of 10–12%, mid-market GCCs are evolving into focused innovation hubs, playing a critical role in shaping the next wave of India's global services footprint.