SurveyMonkey expands to Bengaluru, strengthens global AI-driven operations

SurveyMonkey, the world’s leading online survey platform, has expanded its operations to Bengaluru, India, aiming to leverage the region’s vast talent pool and foster a more diverse, global workforce. This move is part of SurveyMonkey’s broader strategy to strengthen its product development capabilities and capitalize on the advantages of operating across multiple time zones, complementing its existing teams in the US, Canada, and Europe.

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The expansion comes as the company continues to integrate AI and machine learning into its offerings, such as the SurveyMonkey Genius tool, which uses GPT technology to create high-quality surveys in under 30 seconds. This AI-driven approach aims to enhance both the speed and efficiency of survey creation and analysis.

The Bengaluru office, now part of India’s growing global capability centers (GCCs), has rapidly built a team of over 50 members, with plans for further growth. The team is focused on applying artificial intelligence to enhance product functionality and drive innovation, aligning with the company’s vision of maintaining a strong global presence.

SurveyMonkey’s entry into the Indian market underscores the increasing appeal of India’s skilled workforce, particularly in tech-driven fields. The expansion is expected to boost both product development and customer experience as the company continues to embrace the fresh perspectives brought by its international teams.