Executive fooled using multiple OTPs

In all, he has lost Rs 39000

A complaint has been lodged

A man got a phone call that seemed to be from Swiggy, but it was fake. He ended up losing Rs 39,000 from his LazyPay loan because he got bombarded with around 10,000 messages full of OTPs on his phone. This was done to keep him busy and stop him from thwarting the fraud.

Channakeshava KS, a sales executive at a car company, explained to the police that he got a call from 080 69673056 at around 11:39 am on December 18. When he answered, he came to know it was an automated message. The voice said they got an order for Rs 5,345 from his Swiggy account. If it was him, he should press 2; if not, press 1. Since it was not him who ordered, he pressed 1, and then he was asked to enter the 6-digit OTP sent to his number, after entering the OTP, he got a message saying his account was safe.

Around 2:30 pm he started getting OTP in the name of BJP, IRCTC, etc. After 3:55pm he started receiving continuous calls, and had 20 missed calls by 4:24pm. 

Confused, Channakeshava checked the food delivery app and discovered that there were five deductions from his LazyPay credit linked to Swiggy. Later he realized that the flood of calls and messages was to distract him. After all the chaos he logged out from the swiggy account, and immediately the OTPs and calls stopped.

A senior officer stated this is a new trend in cyber crime. He filed an FIR in Chandra layout police station, Investigation is yet to be conducted. Swiggy on Wednesday replied to Channakeshava stating that they need more time to investigate. Lazypay blocked Channakeshava’s account to avoid the misuse.