QR code Metro ticketing hit 25.9 lakh in December 2023
51% use smart cards, 34% use tokens and 15 use percent QR codes
QR-based tickets offer a 5 percent discount on fares
The QR code Metro ticketing system in Bengaluru, India’s tech hub, has witnessed remarkable growth, surpassing 25 lakh monthly users within a year of its launch.
Bengaluru Metro Rail Corporation Limited (BMRCL) data reveals a steady increase in QR code usage, starting at 2.13 lakh users in November 2022, reaching 5 lakh in January 2023, 10 lakh in June 2023, and hitting 25.9 lakh in December 2023.
BMRCL’s QR code ticketing service enables passengers to acquire single-trip tickets through various platforms such as WhatsApp, the Namma Metro mobile app, Paytm, and Amazon. Despite Namma Metro’s daily ridership of approximately 7 lakh, the majority still opts for the closed-loop smart cards introduced by BMRCL in 2011. According to the latest BMRCL figures, 51 percent of daily passengers use smart cards, followed by tokens at 34 percent, and QR codes at 15 percent.
The convenience of purchasing mobile QR tickets in advance helps passengers avoid standing in queues for token purchases. These QR tickets can be acquired through the BMRCL app, WhatsApp, or other digital payment apps by specifying the entry and destination stations on the day of travel. Passengers must then present the QR code at the automated fare collection gates at stations. In the event of a passenger not using the ticket on the same day, they have the option to cancel it, and a refund will be issued.
In a bid to enhance user experience, BMRCL introduced QR group tickets in November 2023, allowing a maximum of six passengers to travel together. Additionally, BMRCL incentivizes the use of smart cards and QR-based tickets by offering a 5 percent discount on fares compared to those using tokens.
QR code Metro ticketing hit 25.9 lakh in December 2023
51% use smart cards, 34% use tokens and 15 use percent QR codes
QR-based tickets offer a 5 percent discount on fares
The QR code Metro ticketing system in Bengaluru, India’s tech hub, has witnessed remarkable growth, surpassing 25 lakh monthly users within a year of its launch.
Bengaluru Metro Rail Corporation Limited (BMRCL) data reveals a steady increase in QR code usage, starting at 2.13 lakh users in November 2022, reaching 5 lakh in January 2023, 10 lakh in June 2023, and hitting 25.9 lakh in December 2023.
BMRCL’s QR code ticketing service enables passengers to acquire single-trip tickets through various platforms such as WhatsApp, the Namma Metro mobile app, Paytm, and Amazon. Despite Namma Metro’s daily ridership of approximately 7 lakh, the majority still opts for the closed-loop smart cards introduced by BMRCL in 2011. According to the latest BMRCL figures, 51 percent of daily passengers use smart cards, followed by tokens at 34 percent, and QR codes at 15 percent.
The convenience of purchasing mobile QR tickets in advance helps passengers avoid standing in queues for token purchases. These QR tickets can be acquired through the BMRCL app, WhatsApp, or other digital payment apps by specifying the entry and destination stations on the day of travel. Passengers must then present the QR code at the automated fare collection gates at stations. In the event of a passenger not using the ticket on the same day, they have the option to cancel it, and a refund will be issued.
In a bid to enhance user experience, BMRCL introduced QR group tickets in November 2023, allowing a maximum of six passengers to travel together. Additionally, BMRCL incentivizes the use of smart cards and QR-based tickets by offering a 5 percent discount on fares compared to those using tokens.
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