MetroMitra to unveil WhatsApp chatbot for auto rides in 2024

Customers can book rides to and from metro stations in just three clicks

Fare will be calculated based on meter with an additional Rs 10 for each ride

Experience the ultimate convenience in Bengaluru commuting! MetroMitra, your preferred auto service, is set to revolutionize your travel experience.

Starting January 2024, Bengaluru’s own MetroMitra autorickshaw service will unveil a cutting-edge WhatsApp chatbot, allowing customers to effortlessly book rides to and from metro stations with just three clicks.

This innovative chatbot feature not only facilitates scheduling auto rides to metro stations but also extends its services to cover various destinations, providing last-mile connections.

Acting as a bridge between customers and autorickshaw drivers, the chatbot ensures seamless communication, making the entire process hassle-free. The fare will be calculated based on the meter, with an additional Rs 10 for each ride.

Launching in the new year, this user-friendly functionality is currently undergoing experimental testing, promising customers the ease of booking auto rides in just three clicks. Furthermore, the chatbot will present users with a list of nearby metro stations, enabling them to select their preferred drop-off point.

Following constructive discussions with dedicated drivers, the decision has reportedly been made to expand the WhatsApp chatbot feature beyond metro stations, encompassing a variety of locations.

This strategic move aims to significantly boost drivers’ earnings. Discover the versatility of MetroMitra’s services through the new chatbot feature, which complements the existing booking options such as the web portal, street hailing, and QR codes. Embrace a new era of effortless commuting with MetroMitra!