Passengers occupy woman's confirmed seat, refuse to vacate it

The incident, shared on social media by an X user, detailed her ordeal

Railway Seva, official support account for passengers comes to her rescue

A young woman encountered difficulties on the YOG N RISHIKESH (YNRK) – HOWRAH JN (HWH) Express when fellow passengers occupied her confirmed seat and refused to vacate it.

The incident, shared on social media by an X user, detailed her sister’s ordeal during the journey. Despite having a confirmed ticket for the sleeper coach, the woman found her seat occupied by other passengers, forcing her to seek alternative seating arrangements. The situation escalated when the occupying passengers refused to accommodate her requests to vacate the seat.

X user expressed concern for her sister’s well-being, particularly as she needed to be present for practical exams the following day. With limited options available from her end, X user sought assistance through social media platforms, garnering significant attention and support. Railway Seva, the official support account for passengers, intervened in response to the viral post, coordinating with Railway Protection Force (RPF) to address the issue promptly.

Within 20 minutes of contacting Rail Madad (139), the RPF successfully secured a seat for the woman, ensuring her safety and comfort for the remainder of the journey. X user later updated the post, expressing gratitude to Indian Railways for their swift action. The social media post had garnered nearly 500,000 views and significant engagement. The incident highlights the power of social media in raising awareness and resolving issues faced by passengers.