As many as 5000 misplaced items every month in KIAL

There's a set procedure for rightful owners to get them back

It's the CISF that takes of the entire endeavour

The Bengaluru Airport is one of the busiest airports in the country. As per the airport’s data, on an average, every month, as many as 5000 misplaced items are sent to the ‘lost and found’ area of the organisation. 

But what happens to them? 

As per a Bengaluru Mirror report, these misplaced items are handed back to their owners by the CISF personnel. These personnel follow a set procedure so that these items return to their rightful owners. 

“When a person arrives to claim a particular item, we follow a process where we compare the item’s description with the passenger’s or authorised claimant’s account and cross-refer it with our records. We then request proof of identity, boarding pass, or e-ticket and proceed with the return of the items. A signed acknowledgment is obtained from the passenger while returning the item,” an official was quoted by the publication. 

And what about unclaimed items? 

Again, as per the protocol, these items are preserved for a defined period of time. Once this period expires, the items are disposed of as per the standard procedure. 

The publication adds that several unclaimed documents issued by the government are carefully retained for 30 days, perishable goods like debit cards are gotten rid of after 48 hours.